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FAQ

What bed base can I put my mattress on?

We recommend using the Macoda mattress on any firm, flat surface. It can be put on a spring box, a slatted bed frame (with gaps no bigger than 8cm) or even the floor!

Where can I try the mattress?

There’s nothing quite like the comfort of your own home, so we offer a 100 night at-home trial. If you’re not completely satisfied, we’ll take your mattress back and give you a full refund.

Why is macoda so cheap?

By breaking the rules and selling our mattress online, we're able to pass the savings onto you.

How can I clean my mattress?

Our bamboo quilting can be cleaned with warm soapy water, remembering to dry it out completely afterwards. While the Macoda mattress is great on its own, we recommend using a mattress protector to help keep it clean.

How do returns work?

If you aren't completely satisfied with your Macoda mattress within the 100 night trial period we offer a free return and full refund.

You just need to contact us and let us know, then we'll organise for your mattress to be collected and provide a full refund once the pick up is confirmed. We only ask that you give the Macoda mattress 28 nights before making a decision as it takes time for your body to a get used to a new bed.

How do I change the firmness?

If you want to customise your mattress's feel start by unzipping the white top quilting. Then, simply flip or move around the two inserts to find the perfect feel for you. The Macoda mattress arrives with a medium-soft feel, to soften it simply flip the top black insert and you're good to go. To make your mattress firmer, just take out the bottom blue insert and put it on top!

Is Macoda resistant to dust mites?

Yes. Dust mites and bed bugs are repelled by the Natural Latex we use. Just to be safe, we recommend you cover your mattress after purchase.

How can I look after my mattress?

To keep your mattress clean and fresh we recommend using a mattress protector. To ensure the longevity of your Macoda mattress, we recommend rotating your mattress once a month for the first few months, and just once in a while from then on. You'll never need to flip your Macoda mattress.

What's a "hybrid" mattress?

Put simply, a hybrid mattress is the best of both worlds. By combining the comfort of foam and support of pocket springs, we are able to produce a perfect "hybrid" mattress... in a box!

Does the mattress use safe materials?

All our polyurethane foams are CertiPUR-US certified, which means they contain no nasties, including:

  • Made without ozone depleters
  • Made without PBDEs, TDCPP or TCEP (”Tris”) flame retardants
  • Made without mercury, lead, and other heavy metals
  • Made without formaldehyde
  • Made without phthalates regulated by the Consumer Product Safety Commission
  • Low VOC (Volatile Organic Compound) emissions for indoor air quality (less than 0.5 parts per million

Our bamboo quilting is also Okeo-Tex certified, meaning it has been tested and certified to be free from harmful levels of more than 100 substances known to be harmful to human health.

 

Mattress dimensions?

The Macoda Mattress conforms to traditional Australian Standards

Single: 92 x 188 x 29cm

King Single: 107 x 203 x 29cm

Double: 137 x 188 x 29cm

Queen: 153 x 203 x 29cm

King: 183 x 203 x 29cm

How big is the box?

Single: 105 x 30 x 30cm

King Single: 120 x 32 x 32cm

Double: 150 x 30 x 30cm

Queen: 165 x 32 x 32cm

King: 195 x 32 x 32cm


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